Refund Policy
Last updated: October 2026
Our promise
If you are not happy, we will refund you. We offer a 30-day money-back guarantee: if you are not satisfied with Simulate It, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order, or contact us through the support option in the app and we will help.
Free trial
Every new subscription starts with a 7-day free trial. You are not charged until the trial ends — cancel before day 8 and you pay nothing.
Cancelling
You can cancel your subscription at any time. After cancelling, you keep access until the end of your current paid period. Cancelling stops future payments; the 30-day money-back guarantee above covers refunds.